Course Overview
To achieve success, technical professionals must have strong and flexible interpersonal and communication skills in addition to their technical abilities. This seminar will give you the interpersonal and communication tools you need to ensure mutual clarity and understanding when dealing with others, so you can maximize all your business interactions and achieve your critical goals.

Participants will be able to
- Recognize and manage differences
- Deliver clear messages to nontechnical professionals
- Apply verbal and nonverbal techniques to build understanding
- Develop active listening skills that promote better work relationships
- Get their points across in diverse communication contexts
- Use influencing skills to grow their reputation
- Productively manage conflict
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