Course Overview
This Interactive Session is designed to increase your confidence in your image, business etiquette and interpersonal skills to help you build rapport and trust with your colleagues and business customers. Proper Business and Social Etiquette will give you a competitive edge in today’s market… in fact, it’s the only survival skill required! The modules have components of practical demonstration of good grooming for both men and women.

Learning Objectives
- Define professional behaviour and suggest standards for appearance, actions, and attitude in a business environment
- Explain different commutation styles and how to adjust to each
- Prepare participants to handle a variety of social and business situations: networking events, business meetings, business meals and more
- Thoroughly review dining etiquette for everything from casual buffets to formal dinners
- Discuss workplace appearance for any dress code
- Body language and the messages it conveys
- Immaculate telephone manners
- Positive actions for positive results on the job
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